Privacy Policy

At Vancouver Pizza Kitchen Corp, the safeguarding of your privacy and the confidentiality of your personal data has always been at the core of our business values. Whether you’re engaging with us over the phone, at our locations, through our website, or via our app, we prioritize the protection of your personal information. This dedication extends to all parties involved, including customers, employees, franchisees, and suppliers.

Our commitment to exceptional customer service aligns with our mission of providing fresh, authentic, sustainable, and customized pizza to all our patrons. As part of this commitment, we strive to treat you with fairness and respect. Vancouver Pizza Kitchen Corp. is devoted to implementing reasonable measures to uphold the privacy of your personal information in accordance with our privacy policy and applicable law.

“Personal Information” refers to data regarding a recognizable individual, excluding the name, title, business address, or telephone number of an organization’s employee.

Vancouver Pizza Kitchen Corp. sells product through dine-in, pickup and online order systems, and in order to provide you with our product and with some of these services we collect personal information including, but not limited to, your name, email address and phone number. Payment information may be collected for the sole purpose of processing your order and receiving payment of the same. Our online ordering systems and mobile application may also offer the option for you to save your payment information under your account for fast check-out and future ordering. Vancouver Pizza Kitchen Corp., its employees or third party partners are able to access this information.

Vancouver Pizza Kitchen Corp. gathers personal information voluntarily provided by you in various instances, including phone orders, online orders, mobile app transactions, and participation in contests/giveaways via our official social media platforms. Additionally, we may receive personal information from third parties like our franchisees or marketing partners to enhance your experience at any Vancouver Pizza Kitchen Corp. locations. Vancouver Pizza Kitchen Corp. complies with this privacy policy and all applicable privacy laws in the collection, use, disclosure and protection of all personal information that it receives. Any entity with which or from whom we share personal information is required to comply with all applicable privacy laws.

Terms and Conditions for Providing Phone Number

By providing your phone number to Vancouver Pizza Kitchen, you agree to receive text messages regarding your purchases and exclusive offers. Please read the following terms and conditions carefully before providing your phone number:

  1. Consent: By providing your phone number, you expressly consent to receive text messages from Vancouver Pizza Kitchen regarding your orders and promotional offers. You understand that standard messaging rates may apply according to your mobile carrier’s plan.
  2. Message Frequency: Vancouver Pizza Kitchen aims to send text messages sparingly, focusing primarily on order confirmations, delivery updates, and occasional promotional offers. However, message frequency may vary based on promotional activities and seasonal events.
  3. Opt-out: You have the right to opt-out of receiving text messages from Vancouver Pizza Kitchen at any time. To opt-out, please reply to any message with the word “STOP,” or contact our customer service team directly.
  4. Customer Privacy: Vancouver Pizza Kitchen respects your privacy and will not share your phone number with third parties for marketing purposes without your explicit consent. Your phone number will only be used for communication related to your orders and promotional offers from Vancouver Pizza Kitchen.
  5. Message Content: Text messages sent by Vancouver Pizza Kitchen may include order confirmations, delivery updates, promotional offers, and important announcements related to our services. We strive to ensure that the content of our messages is relevant and valuable to you as a customer.
  6. Data Charges: Standard messaging and data rates may apply to text messages sent and received. Please check with your mobile carrier for details on any charges that may apply to text messaging.
  7. Customer Support: For any questions, concerns, or assistance regarding text message communication, please contact our customer support team at +(604) 574 3131, +(604) 591 7749 or

By providing your phone number to Vancouver Pizza Kitchen, you acknowledge that you have read and agree to these terms and conditions regarding text message communication. If you do not agree with these terms, please refrain from providing your phone number.

Vancouver Pizza Kitchen Corp. utilizes the personal information you supply for its intended purposes, such as processing a pickup order, addressing inquiries or grievances, delivering promotional content you’ve opted into, and notifying you in the event of winning a prize, contest, or  sweepstakes


Vancouver Pizza Kitchen Corp. utilizes your Personal Information to gain insights into your preferences, enhance our products and services, refine operational processes within our restaurants, and ultimately enhance customer satisfaction.

Vancouver Pizza Kitchen Corp. may utilize your personal information to reach out to you regarding products and services, exclusive offers, and forthcoming promotions or events provided by us, our affiliates, or marketing partners, with the intention of marketing to you based on your potential interest

If you prefer that we not use your personal information for direct marketing, you may opt-out of such uses by contacting our team directly at After opting out of our direct marketing, kindly review all relevant rules and regulations before engaging in any contests, sweepstakes, surveys, promotions, or services.

Links to Other Sites
The Vancouver Pizza Kitchen Corp. website may offer links to other sites not operated by Vancouver Pizza Kitchen Corp. If you visit one of these sites, you should review their privacy and other policies. Vancouver Pizza Kitchen Corp. is not responsible for the policies and practices of others.

Changes to Privacy Policy
Please review this privacy policy periodically as it may be updated from time to time. Any changes to the Privacy Policy will be effective and binding to you immediately following the posting of such changes to this website. This Privacy Policy was last reviewed on January 4, 2024. Please also see our website´s “Terms of Use” for other terms and conditions governing your use of our website, products and services.

How to Contact Us
If you have any questions or concerns about this privacy policy, the practices of this website or our Contact Centre, or your dealings with the website or our Contact Centre, you can contact us at You can also send us mail to:
Vancouver Pizza Kitchen Corp.
23, 7711 128 Street
Surrey BC
V3W 4E5

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